ABOUT SHOP BLUE
Where is Shop Blue Located?
Shop Blue is everywhere! But we are headquartered in Brooklyn, New York.
How Can I Contact Shop Blue?
If you’d like to get in touch please email us at firstname.lastname@example.org.
Do You Sell Wholesale?
For inquiries about wholesale orders please contact us at email@example.com.
How can I be first to know about new styles, sales, and events?
Sign up for our mailing list here.
ABOUT THE PRODUCTS
Are all products made in the USA?
- Totes and hats are 100% made, printed, and embroidered in the USA in collaboration with USA-based vendors
- All graphic t-shirts are 100% made and printed in the USA in collaboration with USA-based vendors
- For embroidered shirts, the t-shirts are made in Honduras and embroidered with love by USA-based vendors
- Stickers are printed in the USA by American vendors, the paper is imported
- Product information for every item is available on the product page
REFUNDS & RETURNS
How Do I Return My Purchase?:
All sales are final. No refunds accepted, no returns honored.
What If I’d Like To Exchange My Order Or It Arrives Damaged?:
Size exchanges and factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers contact us with any problems with merchandise within 3 days of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.
How Long Will It Take For My Order To Arrive?:
Please allow 1-3 business days for your order to be processed. After your order has been processed, it will be shipped within 3-8 business days. Expedited shipping is available for a fee in the United States & internationally. Free shipping is applied for orders over $40.
Canada: 5-10 business days
All other countries: 10-20 business days
We do NOT ship to Cuba, Iran, or North Korea
My Order Has Still Not Arrived, What Do I Do?
Email us at firstname.lastname@example.org and we'll track it down!
What Does It Mean When You Say That 10% of My Purchase Has Been Donated?
Shop Blue donates 10% of the proceeds from each collection monthly. Sign up for our newsletter (link) and check out our blog (link) so you can read more about the progress we have made! Donations are made under the name Shop Blue.